Common questions

classroombookings does not currently have any MIS integrations. Supporting the wide range of information systems on the market would be a big undertaking for a single-person project, but I am happy to work with interested schools and MIS providers to enable this option in the future.

Yes, as of version 2.3.0. Read more about this in the documentation.

No, not at the moment. This is planned for the future.

Yes, classroombookings supports multi-week timetables. Read more.

Due to the license and open-source nature of classroombookings, any feature development also has to be made available to the community. If your request is something that will benefit the majority of use cases, I will try to accommodate the development at a reasonable cost.

classroombookings uses the GNU Affero General Public License (AGPLv3). If you make any changes to your classroombookings installation, the complete source code of your modified version must also be made available, and under the same license.

classroombookings needs to run on a web server with PHP installed and a MySQL/MariaDB database. For more detailed instructions, see the documentation.

At the moment, no support is offered for installing the self-hosted version.

You can use the hosted instance for up to 30 days to make sure it's suitable. If you need a bit longer, let me know by replying to your welcome email.

You only need to set up payment when your trial period ends.

If you are in the UK, you can pay by bank transfer, Credit/Debit Card (online only), PayPal or cheque.

For customers outside the UK, sales will be handled by Paddle. They specailise in managing purchases, tax collection and invoicing for different countries.

All servers are currently located in the UK. The service runs from servers in London and backups are stored in Manchester.

Yes! A discount is also available when you have more than one instance.

Yes, this is possible, and at no extra cost. When you sign up for the hosted service, check the box for 'migration'.

You will need to supply an export of your current classroombookings database in .sql format, along with any uploaded files (like school logo or room photos, if used). If you need help with any of this, let me know.

Please see the Refund Policy.

Email me on craig@classroombookings.com.

We partner with Paddle to handle software payments and billing. Paddle serves the checkout on our website through which you place an order. Amongst other payment methods, Paddle handles wire transfers on our behalf

Please contact Paddle's buyer support team directly on help@paddle.com.

Yes: as the Merchant of Record, Paddle should be listed as the supplier in your procurement process. Please send any supplier form to be completed to sellers@paddle.com and Paddle will return the completed form.

Paddle is a UK-registered business without tax residency in the USA. As such, Paddle does not hold a W9 form and instead holds a W-8BEN-E form to indicate its US tax status. Download this form here.

Paddle will provide a tax invoice along with the bank details and reference number required to send the bank transfer.

Paddle does not require you to send a purchase order in order to issue you with an invoice. However, if you require a PO number to be referenced in your invoice, please email your PO to sellers@paddle.com to request this.

Please see our Refund Policy.